We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I would like to use the AmeliaSearch view on our site but it picks up and notes every service on the left (tick boxes) of which we have many, but I would like it to just show Categories here, then show the associated services linked to them on the right.
Is this possible?
Hello Tania Hiatt,
Unfortunately, it isn't possible to have Categories in the Search view with Amelia's current features, and it isn't possible to remove services there and have categories instead. Customers can choose a Category first only in the Catalog view of Amelia.
If you have any further questions feel free to ask.