We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I had to create this script in order to transfer the hundred wordpress users to Amelia client. I am sharing it with you so that you can possibly use it in a future feature.
Insert into wp_amelia_users (status, type, externalId, firstName,lastName,phone, email)
SELECT 'visible', 'customer',`ID`,m.`meta_value` as FirstName,m2.meta_value as LastName, m3.meta_value as Telephone,`user_email` FROM `wp_users` as u inner join wp_usermeta as m on u.ID = m.user_id and m.meta_key = "first_name" inner join wp_usermeta as m2 on u.ID = m2.user_id and m2.meta_key ="last_name"
inner join wp_usermeta as m3 on u.ID = m3.user_id and m3.meta_key ="Telephone"
Hello Rene,
Thank you for your purchase and for sharing this. I assume some users will find it helpful!
We appreciate that!
If you have any other questions or concerns feel free to open a new ticket and we will gladly help.