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  Public Ticket #2518242
Plugin does not show on the page
Closed

Comments

  • Jay started the conversation

    Dear support,

    I have successfully added the code to the page.
    That also worked fine, but now suddenly no longer.
    The booking module is therefore no longer visible at all.
    The page does not give any further errors.

    I have also reinstalled the plugin, but to no avail.
    Can you help to see what is going wrong?
    Kind regards, Jay Kersten

  • [deleted] replied

    Hello Jay Kersten,

    Thank you for your purchase. 

    As I can see Amelia is loading endlessly on the page you provided here. 

    When you just get the spinning wheel, without it ever loading, it usually indicates that you're missing one of the following:

    • Category and service
    • Employee
    • Employee is not assigned to a service
    • Employee doesn't have working hours configured

    Please check if the services' duration (+their buffer times) can fit in the employees' work hours. Also, check if the option Show service on site is enabled for the services you created. 

    Let me know if any of this helped.