We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #2517665
Installation
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Comments

  •  2
    Jacob Eggebeen started the conversation
    August 25, 2020 at 10:45pm

    Hello,
    I am an experienced website designer building a booking website for a cleaner.

    She would like to bill clients privately, but not on the website.

    So she would like the price to show as "TBD" or "Custom"
    She would THEN like to be able to call the customer, get the square foot info, etc, and then decide the price, and type it in on the website, and the client then be able to pay that amount.

    What is the best way to do this custom billing with your plugin?

  •  2,576
    Aleksandar replied
    August 27, 2020 at 7:47am

    Hello Jacob

    I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.

    All services in Amelia need to have a fixed price, and what you're looking for to achieve is not possible. The only way I see it possible is if there was a service you haven't added to any publically accessible pages. That is, if there's a page website visitors can't navigate to through the website.

    Then, you can place one of Amelia's shortcodes on that page and when your client agrees on the price with their customer, they would change the service's price, and send them the link to that page.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

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