We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2517660
Hide "Total Number of Persons"
Closed

Comments

  • Justin Wiles started the conversation
    August 25, 2020 at 10:33pm

    Hello,

    We are using Amelia to book kayak reservations. We require each adult to sign up individually. Adults may only sign up minors under their care on their booking form. Because we are using a Text Field for this, the count in "Total Number of Persons" field is incorrect. We would like to hide this field to the customer.

    Is this possible? If not, what would you recommend?

  • [deleted] replied
    August 26, 2020 at 2:33pm

    Hello Justin Wiles,

    Thank you for your purchase.

    There isn't an option to remove this in Amelia directly, but you can probably hide that on the front-end with adding custom CSS. Please send me the URL of the page where you have Amelia so I will help out with the CSS. 



  • Justin Wiles replied
    August 26, 2020 at 3:17pm

    Thank you! The url is:

    https://pulsechat.com/kayakrentals/kayak-paddle-board-rentals/


    You can skip through the videos to view the booking phase

  • [deleted] replied
    August 26, 2020 at 4:08pm

    Thank you, I visited the page earlier but didn't know I had to go through the videos to see Ameliasmile.png 

    Please try adding this format HTML to the page : 

    <style>
    
.am-confirmation-booking-cost > div:nth-child(1) 
{display:none !important;}
</style>

    and let me know if it helped. 


  • Ben replied
    August 26, 2020 at 6:00pm

    Hi Marija,

    Would it be possible to hide the booking form shortcode on this page and only display it once the user has logged in?

    Screenshot also attached. 

  • [deleted] replied
    August 27, 2020 at 11:02am

    Hello Ben, 

    Unfortunately it isn't possible to show the booking form based on whether a user is logged in or not with Amelia's current features. 

    If you have any other questions or concerns feel free to open a new ticket and we will gladly help.