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  Public Ticket #2516432
Urgent issue with update
Closed

Comments

  •  2
    Leyla started the conversation

    Hello,
    We did the amelia update. We have a problem, when the user is registered and wants to make a new purchase, he gives an "Internal Server Error". If the user has never made a purchase, there is no problem.
    I hope you can help us. The site is www.erock.cl

  •  2
    Leyla replied

    We had to leave the site under maintenance, to enter they must go to https://www.erock.cl/inicio
    Thank you very much, I hope you can help us as soon as possible.

  • [deleted] replied

    Hello turistas,

    There is some conflict between Amelia and WooCommerce using the same library for notifications in the new updates unfortunately. Our developers are aware of this and are working on resolving the issue, but for now you need to choose WP mail as a Mail service option in Amelia -> Settings -> Notification settings and this won't happen. Please let me know if this solved the issue for now.

  •  2
    Leyla replied

    Hi! Thank you very much for the quick answer. Problem solved !!!
    Please notify us when we can return to the SMTP configuration of the mail
    Thanks

  • [deleted] replied

    You are welcome. Glad to see that the issue is gone for now, thank you for letting us know.

    OK, we will notify you. When the developers fix this we will implement it in the following update of Amelia. 

    If you have any other questions or concerns feel free to open a new ticket and we will gladly help.