We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2516205
Woocommerce order emails
Closed

Comments

  •  6
    João started the conversation

    Hi,

    I want to know how to edit the output of the order details in the Woocommerce emails (customer new order, customer on hold order, etc).  More specifically, there are some fields that I don't want to show (number of people in the appointment and possibly some custom fields also).

    Thanks in advance,

    João

  • [deleted] replied

    Hello João, 

    There isn't a possibility in Amelia to choose these information, unfortunately. I assume the information sent to the WooCommerce checkout page are the ones added to the emails as well.

    You can try removing this directly in the code of the plugin if you want, but please note that this change will be lost when you update Amelia so you would need to apply it after each update. 

    You can access these information in the file WooCommerceService.php at location

    src/Infrastructure/WP/Integrations/WooCommerce/WooCommerceService.php

    method 

    getItemData

    If you have any further questions feel free to ask.