We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2516088
Amelia - Elementor Tabs
Closed

Comments

  • Alan started the conversation

    Version 2.9

    Amelia Events List works fine if placed within a tab widget with a single tab.

    However, if you have multiple tabs to switch event lists between for e.g. Daily and Weekly Events, with the tab content containing a shortcode of for e.g. [ameliaevents tag="DailyTaunton Green"] this generates an error as shown below.

    Page has errors in Google Chrome Developer tools console:

    Uncaught TypeError: e.parentNode is null

    Can you test this and confirm when this issue will be fixed.


  • [deleted] replied

    Hello Alan,

    Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look at the configuration with the tabs so we can reproduce the setup and see where the issue is coming from.

    We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.

  •   Alan replied privately
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  •   [deleted] replied privately