We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
How do I programatically set an Amelia Appointment status from approved to cancelled? If I set the Order status in Woocommerce via $order->update_status('cancelled') it has no effect on the Amelia appointment.
Thank you in advance!
Hello Marvin,
You need to change the status of Amelia appointment on the Amelia -> Appointments page manually. There isn't a possibility to cancel the order in Woo and that to automatically cancel Amelia appointment as well.