As previously announced via banners and our newsletters, support is no longer available through this platform.
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You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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Al intentar agendar después del 25 de octubre, marca disponibilidad de horarios respecto al horario actual, y agenda en horarios no disponibles, no considera el cambio de horario que es el 25 de octubre.
por ejemplo mi horario laboral es de 9 am a 1 pm, pero al agendar me sale disponible de 8 am a 12 pm
como puedo resolverlo?
Hello Carlos,
Could you please write your tickets in English? We are afraid something will get lost in translation and we won't be able to help out. Thank you.
If you are referring to different times after 25th of October, this is because there will be a change of time on the 25th of October. Could you please check what is the timezone setting that you set in your WordPress GEneral Settings? If it is one of the UTC options please change it to a City timezone and let me know if this helped? This WP timezone setting applies to Amelia as well, and we had some issues with the UTC options for some reason.
Yes, I will write it in english, thank you very much, that was the problem, it was in UTC
Thank you. Great, glad to see the issue is gone, thank you for letting me know.
You are welcome.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help.