We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi. Thanks for a great product.
What would suggest as the best way to set up "Monthly classes" which can purchased once off, which then issues a voucher to the client to use for scheduled classes. Maybe just a simple WooCommerce product?
Same eg we're thinking of doing a 9 session "retreat" - you buy once and then login to join the sessions.
I'd appreciate your input. Thnks
Hello Gerlinde
Unfortunately, at the moment we don't have a bulk purchase option. We're looking into adding that as a feature, but until then I can offer a work-around.
You can create a service which would be named "Bulk Purchase" for example, and it would cost a certain amount. Then, you would need to create a 100% discount coupon which could be used 9 times, and limit the usage to 9 per customer, like this:
My advice would also be to enable the notifications, so they get an e-mail with the discount coupon, explaining that they need to use the coupon for the remaining 9 sessions:
You would need to add the %coupon_1% placeholder to the e-mail, so they get the coupon code they can use.
After someone books the first appointment, they receive an e-mail with it, and they use it to book the remaining 9 sessions.
I hope this helps.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thanks a lot.
I will work with that - and get back to you.
You're welcome Gerlinde
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables