There isn't a possibility of reminder email/SMS notifications 1 hour before appointments in Amelia with its current built-in features, unfortunately. There is only reminder notifications that can be sent one day before the appointment at a specified time, and you can find it on the Amelia -> Notifications page.
If you have any further questions feel free to ask.
Hi,
Instead of 1 day remainder , is it possible to have 1 hour remainder email/SMS ?
if so, kindly help how to proceed.
Hello Vidhya Gayathri,
There isn't a possibility of reminder email/SMS notifications 1 hour before appointments in Amelia with its current built-in features, unfortunately. There is only reminder notifications that can be sent one day before the appointment at a specified time, and you can find it on the Amelia -> Notifications page.
If you have any further questions feel free to ask.