We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I have followed all the steps in setting up google calendar. When I try to connect employee's. Getting error below. I have updated in google api and saved many times. No success. Please advise ASAP.
2nd Question. We just want to use 1 calendar for all employees. Is it possible to link all the Employees to the same Google Calendar. Please advise.
Authorization Error Error 400: redirect_uri_mismatchThe redirect URI in the request, https://mvbvbarbershop.com/wp-admin/admin.php?page=wpamelia-employees, does not match the ones authorized for the OAuth client. To update the authorized redirect URIs, visit: https://console.developers.google.com/apis/credentials/oauthclient/644406746203-ft3i37nesfiro3505rvdh91cqfuuif1v.apps.googleusercontent.com?pr
Issue resolved. had to add https the redirect URL. I have also added the same google account to all emplyees.
I am not seeing any of the Appointments in Ameila on the Google Calendar. Please advise why would I not be seeing any appointments on the Google Calendar that I see in Amelia. See Screen Shots.
Seems to be only post new appointments. Not existing one ones the calendar?
We have only 1 Google Calendar we all share. Is there anyway to have the Employees Names Appear in the Google Calendar.?
At the current time All Employees are logged in using the same google calendar credentials. We are trying to have only 1 calendar that show all employees appointments. The Amelia system does not display the Employees Name on the Google Calendar.
Is it possible to for Amelia to display the Employees Name on the Google. If so what shortcode can I add to display employees name with the v %service_name%. Thank you.
After looking at into this more, I Resolved ALL my question and issues.
Great plug-in.
Thank you.
Please CLOSE this ticket.
Hello Bill,
Apologies for replying a bit later, we don't work on weekends.
Glad to see you managed to find solutions to all of your questions/issues. Thank you for letting us know!
Glad to see you like Amelia, thank you!
If you have any other questions or concerns feel free to open a new ticket and we will gladly help.
Is there a way to disable the email field being required. when making an appointment? We do not want to require email address for our clients. We are using this for our staff to make appointments for our clients. Many of them wish not to provide email. We are a BarberShop business.
Bill, how did you resolve the 'not require email address' issue? I'm looking at the same thing.
Hello Bill,
I responded earlier to the ticket you opened regarding this matter. You will find this option ( disable the email field to be mandatory in the booking process) in Amelia -> Settings -> General, it is the option Set email as mandatory field, just disable it and that is it.