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  Public Ticket #2513344
I can't find a way to change the email in my account and I'm about to lose the email.
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  • David started the conversation

    I can't find a way to change the email in my account and I'm about to lose the email.

  • [deleted] replied

    Helli David, 

    Apologies for replying a bit later, we don't work on weekends.

    There isn't a possibility to change the email in the store, we can do that bu t please send me an email to [email protected] with this request from the email address that is now saved as your license email and point out please which email address do you want to be the new email for your license.

  • David replied

    I sent you an email, thanks.

  •   [deleted] replied privately
  • David replied

    ?????????????????????????????????????

  • David replied

    You didn't change it...

  • David replied

    What kind of reply is this?

  • [deleted] replied

    Hello David, 

    I replied to your email as well. You asked us to change your license to this email [email protected]

    and in our database that is already the email saved for the owner of the license, so we can't change it since it is already the one you want to be.

    So, I am not sure I understand your issue quite well.