Comments Phil Carson started the conversationAugust 20, 2020 at 7:19pmWhen someone replies to an SMS text message, where does the reply go to?[deleted] repliedAugust 21, 2020 at 11:34amHello Phil,The SMS responses go to our system, and there isn't a possibility of changing that in Amelia, unfortunately. If you have any other questions or concerns feel free to open a new ticket and we will gladly help.Phil Carson repliedAugust 21, 2020 at 11:40amSo are they retrievable via email?[deleted] repliedAugust 21, 2020 at 12:15pmNo, they aren't, unfortunately, it is a one way (no-reply) system. If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Sign in to reply ...
When someone replies to an SMS text message, where does the reply go to?
Hello Phil,
The SMS responses go to our system, and there isn't a possibility of changing that in Amelia, unfortunately.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help.
So are they retrievable via email?
No, they aren't, unfortunately, it is a one way (no-reply) system.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help.