We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I have been really happy about the product so far! Great plugin!!!
I also updated so that you support danish! ;)
1.
I recently found out my Amelia and Google Calendar wasn't updating/in-sync anymore from the date September 23th i believe it was. Do you guys have any idea as to why this could be. Everything up until that date is fine, but from that date not everything syncs.
I have attached images of my calender as well as an example of the booking system.
Hello Lauritz
Thank you for your purchase, and your kind words.
Issues like this usually occur when you have a lot of Google Calendar busy events (I see you have a lot), and "Maximum number of returned events" is set to a low number.
You should go to Amelia Settings/Integrations/Google Calendar, and choose the biggest value there, and you shouldn't be facing this issue.
Kind Regards,
Aleksandar Vuković
[email protected]
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