We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2511802
Multiple Prices per Event?
Closed

Comments

  •  2
    Sascha started the conversation
    August 20, 2020 at 3:52pm

    Hi,

    first of all: I have purchased Amelai via AppSumo and when creating a ticket here, you tools says my Amelia-Code has expired :( Why??? So here's my request:

    We want to build a membership site with BuddyBoss and WooCommerce. We're considering to use Amelia for organizing and selling Events such as Workshops, but need to provide different pricing per Event per Membership-Level.

    Can I make that happen with Amelia? If so, how?

    Thanks
    Sascha


  • [deleted] replied
    August 21, 2020 at 9:29am

    Hi Sascha,

    Thanks so much for your purchase. 

    It might be that you use your AppSumo redemption code to open the ticket? Which is not possible, you need your Amelia purchase code. 

    In order to get full support you need to verify your license and open the ticket in Amelia Category with your purchase code. This is necessary since many are trying to misuse our support. This is the pre-purchase category reserved for those who didn't purchase the plugin yet. Thank you for your understanding. 

    Purchase code is sent to you after the purchase in the email, and you can access it anytime in the TMS Store, credentials are sent to you in the same email, but you can always reset password wit the email you used to redeem your AppSumo code. 

    Unfortunately, it is not possible to set different pricing levels for the event tickets.