We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
If i purchase the WP Datatables basic lifetime, can I later upgrade to the Pro Lifetime at the cost of (Pro Lifetime - Basic Lifetime)?
Basically I want to purchase one license now but might need more in the future.
Can the same also be done for the annual packages?
Hello TheLoneDev
If you purchase the Basic lifetime license, you can simply open a ticket requesting to upgrade, and we will upgrade the license just like that - charging the difference between the two licenses.
If you use subscription packages, the time elapsed from when you purchased the plugin will be charged, so if you (for example) purchase Basic subscription today, and wish to upgrade to Pro in 90 days, we would still charge $14.4 (90 days * $0.16 (price of Basic per day)= 14.4), so the price of Pro would be reduced by $44.6 instead of $59.
Kind Regards,
Aleksandar Vuković
[email protected]
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
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