We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #2511576
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Comments

  • Morten Overbye started the conversation
    August 20, 2020 at 12:50pm

    We have a website built with WordPress and WooCommerce. It is a doctors site with a third-party system as backend for doctors.

    We are looking for a calendar solution where our patients easily can see available hours for different doctors or groups of doctors, and book appointments. We think WP Amelia have most of the features we need.

    Do you have any freelancers or agencies you could recommend to help us integrate WP Amelia with our site?

  • [deleted] replied
    August 20, 2020 at 1:08pm

    Hi Morten Overbye,

    Thank you for your interest in our plugin.

    If you need to create doctors and set their availability and let customers to choose a service, a doctor and book one of the available time slots, then our plugin is for you. Just for you to know, at the moment we don't have option to book multiple doctors in one appointment.

    As for the setup, we have detailed documentation about how to setup our plugin on the Website and it is really easy so I think that you would manage by yourself if you follow our documentation. After the purchase you will also get access to our premium support which can help if you experience any issue.

    Best regards.