As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Good morning,
I am writing to you because I have seen the annual cost for the Pro version. I ask you if the cost of the plugin every year must be renewed to get additional services and updates?
Thanks so much
Hi Marco Matucci Cerenic,
Thank you for your interest in our plugin.
The annual subscription can be canceled any time, if you cancel it after the purchase or before the beginning of the first year you will have our support and our updates until the year expires and if you don't renew it later you can continue fully with using our plugin just without our updates and our support.
Best regards.