We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
So on the back-end sometimes the data such as employees, services etc simply doesn't load at all as if the data doesn't exists. multiple refreshes fixes the problem. sometimes when a button is click for the menu to open it gets stuck on please wait. this is very frustrating and is creating heaps of problems.
I have increase php memory to 512gb and the hosting config overall seems to be good enough.
please advice.
Hello Amir
Sorry to hear about this.
Please go to wp-content/plugins/ameliabooking/ameliabooking.php and delete this line:
From line 359.
Then delete cache from your website and browser, and let me know if that fixes the issue.
Kind Regards,
Aleksandar Vuković
[email protected]
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