We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hola, estoy implementando un landing para que las personas separen sus datos para un evento que se repite en ciertos horario 3 veces por semana, por lo que veo si se puede hacer eso con Amelia.
Mi pregunta es la siguiente. ¿es posible guardar los datos de los registrados en una base de datos tipo active campaign o mailchimp?
gracias por la atención.
Hi Roberto,
Thank you for your interest in our plugin.
Can you please write me this in English since I am not sure that translation will translate everything right and that I will understand you everything? Thanks.
Best regards.
Hello, I want to know if by using Amelia I can save the data of the people who register on a platform like Mailchimp or Active Campaign?
Hi Roberto,
Thank you for translating the message.
Yes, this is possible with Amelia. We don't have direct integration with Mailchimp or Active Campaign but we have added Web Hooks to our plugin which you can use to connect our plugin with Zapier and then with Mailchimp or Active Campaign so you can send customer's and appointment's data after each booking action and also after canceling and/or rescheduling actions. More about our WebHooks and how to set the connection you can read here.
Best regards.
Hi, i bought Amelia but i cant connect with Zapier when i test it.
Are you sure this connection its working now?
Are there anothers alternatives?
Thanks
Hi Roberto,
Please go through our documentation page here where we explained in details how to connect our plugin with Zapier. If you still have the same issue please open a ticket in Amelia section of this support platform since this section is only for the pre-purchase questions and after the purchase you get premium technical support that can help you with issues. If you open a ticket there I advice you to open a private one since they will maybe need a temporary admin credentials to take a look and solve the problem faster.
Best regards.