As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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https://wpreportbuilder.com
I am getting this error when I try to active the plugin:
Warning: require(/www/wp-content/plugins/ameliabooking/vendor/composer/../ralouphie/getallheaders/src/getallheaders.php): failed to open stream: No such file or directory in /www/wp-content/plugins/ameliabooking/vendor/composer/autoload_real.php on line 66
Fatal error: require(): Failed opening required '/www/wp-content/plugins/ameliabooking/vendor/composer/../ralouphie/getallheaders/src/getallheaders.php' (include_path='.:/usr/share/php') in /www/wp-content/plugins/ameliabooking/vendor/composer/autoload_real.php on line 66
Can anyone help with this?
Hello?
Pathetic support. Refunding and leaving a review about this.
Hello James,
Thank you for your purchase.
Please note that our work hours are 10:00 - 17:00 CET (they can vary up to 1-2 hours) Monday - Friday, so you can expect an answer from us then. We respond to tickets in the order we get them, and we have a time limit of couple of days to respond to each ticket, but we try to respond to most of them in 24 hours.
Sorry to see you don't find Amelia and our work suitable for you. If you asked for a refund in our store it will be processed in 5-7 business days, because it needs to go through our sales provider Paddle as well.