Thank you in advance for you help. Kindly see the attached images for a visual display of the problem. It seems that the checkout form has overlapping fields. Hopefully this is a quick and speedy fix. Again, thank you.
Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed.
Can you please change the theme and see if the issue is resolved? If not, then please deactivate all other plugins except for our plugin, refresh the page where the issue is, and see if it is resolved (it should be). If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue reoccurred. Once it does reoccur, you will have found the plugin causing the issue.
I can probably help you out with some custom CSS, but I'll need you to provide me the URL to the booking form, so I can inspect it.
Thank you for your reply. Following your instructions, I've narrowed down the problem to the following plugin: Elementor - Header, Footer & Blocks
I'm using Elementor to design my layout, and I've inserted the Amelia booking page as a shortcode element. Do you see any issues in the way that I've set it up?
Hi There,
Thank you in advance for you help. Kindly see the attached images for a visual display of the problem. It seems that the checkout form has overlapping fields. Hopefully this is a quick and speedy fix. Again, thank you.
Arman
Hello Arman
Thank you for your purchase.
Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed.
Can you please change the theme and see if the issue is resolved? If not, then please deactivate all other plugins except for our plugin, refresh the page where the issue is, and see if it is resolved (it should be). If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue reoccurred. Once it does reoccur, you will have found the plugin causing the issue.
I can probably help you out with some custom CSS, but I'll need you to provide me the URL to the booking form, so I can inspect it.
Kind Regards,
Aleksandar Vuković
[email protected]
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Hi Aleksandar,
Thank you for your reply. Following your instructions, I've narrowed down the problem to the following plugin: Elementor - Header, Footer & Blocks
I'm using Elementor to design my layout, and I've inserted the Amelia booking page as a shortcode element. Do you see any issues in the way that I've set it up?
You may access the booking form using the following link: https://vaughantutoring.com/booking-page/
Hi again Arman.
It's caused by this padding:
When it is turned off, the form displays fine:
You can try overwriting it with this CSS:
Kind Regards,
Aleksandar Vuković
[email protected]
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Aleksandar,
That's great! Everything's working like a charm thanks to the code you provided. Your help was greatly appreciated!
Arman
You're welcome, Arman
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables