We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
When I'm creating a new employee, the email is sent to its email adress BUT %employee_panel_url% is empty.
Do you have any clue about how to solve this ?
Thanks
Jean-Marc
Hello Jean-Marc ,
Could you please tell me have you followed the instructions for setting up the Employee panel in Amelia? You can check them out here. Have you provided the URL of the page where you have the panel on to the corresponding field in Amelia -> Settings -> Roles settings -> Employee?
Hello Marija,
Nope I didn't...
This explains that ^^
Thank you!
Glad to see the issue is resolved, thank you for letting me know.
You are welcome!
If you have any other questions or concerns feel free to open a new ticket and we will gladly help.