As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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hello,
Amelia won’t update. I keep entering my purchase code but still nothing and the notifications have stopped sending.
Darren Frantz
Hello Darren
Notifications have nothing to do with the update. You should check your Notification settings for that.
As for the update, I checked your license, and see it is activated on driverightacademy.co.uk.
If you can't update the plugin through Plugins section, does it show some error notice, anything? Have you tried updating it through Dashboard/Updates?
If that doesn't work, you may need to update the plugin manually.
Kind Regards,
Aleksandar Vuković
[email protected]
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