As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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https://wpreportbuilder.com
When a customer clicks on an Amelia event and tries to register, it tries to pre-fill the form automatically by putting their email address in every field. Is there anyway to stop it trying to autofill?
Hello Guto Aaron,
The customers' information fields are pre-populated if someone is booking while logged in to WordPress or the Customer panel, in any other case that shouldn't happen. Could you please tell me is this the case? if it isn't please send me a URL of the page where you have Amelia so we can check it out.