We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2505342
calendar
Closed

Comments

  • Elaine Chin started the conversation

    We are installing your plug in now.

    What i do not know how to do is to be able to book a number of employees using one room  and also a number of types of spa servcies per room. 

    We have two treatment rooms. and each room has 3-5 practitioners - and  4 types of treatments, how do we do this one one day - with one room.  

  • [deleted] replied

    Hi Elaine,

    Thank you for your interest in Amelia. 

    We do not have location capacity in our plugin, so something like this is not possible, unless you are using rooms in place of our employees.

    Please note: 

    In order to get full support you need to verify your license and open the ticket in Amelia Category with your purchase code. This is necessary since many are trying to misuse our support. This is the pre-purchase category reserved for those who didn't purchase the plugin yet. Thank you for your understanding.