We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
There seems to be a big in the highcharts gradient pie chart rendering engine. Two actually.
1. When enabling grouping it doesnt provide a preview. see attachment.
2. If I make a highcharts gradient pie chart and then want to go back to re-order the field to the previous screen, I can do so. I re order and then click next again and then it just spins. Never does anything.
Hello Brett
Did this all work prior to 5.5?
If yes, have you deleted cache from your website? I couldn't replicate the issue on my end.
Can you please try that, and if it doesn't work, provide me the table and chart's ID, along with a temporary wp-admin account, so I can log in and see what's going on.
This is a public ticket, so remember to enable the PRIVATE response if you're going to provide me credentials.
Kind Regards,
Aleksandar Vuković
[email protected]
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