We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #2502877
Payments via stripe Question
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Comments

  • Gerardo Zepeda started the conversation
    August 13, 2020 at 6:54am

    I just met Amelia today, seems really great. My problem is that I just bought a monthly subscription with calendly, and I have my first client but she can't complete the payment process because a currency issue (price is in USD and my clients card on MXN mexican pesos) . I don´t want to spend more on calendly if this persists. Does Amelia work easily with stripe and complete this operation? Does Amelia have a trial period so I can test this?

  • [deleted] replied
    August 13, 2020 at 9:48am

    Hi Gerardo,

    Thanks so much for your interest in Amelia.

    Yes, as a payment option your can use Stripe. 

    We are not abele to provide free trail, but we have free version of Amelia that you can try, it has a limited features, but you can check out here. On our sandbox website: https://sports.wpamelia.com/ you can try both front-end and back-end. 

    Additionally, we have 15 days refund period. Within 15 days you can request full refund straight from the TMS Store by clicking on red refund button.