Hello. As others reporting, on Amelia admin menu, only entry that loads a page is 'Settings', all other entries load nothing.Updated to WP 5.5 this morning, but not sure if this problem was present before update. There are changes to jQuery in 5.5, could that be it?
***Edited - the no booking calendar was my stupidity, but the menu entry issue was definitely fixed by the plugin above. It looks like a lot of plugins may require this fix in order for them to continue to work with WP 5.5
Could you please tell me have you deleted cache on your website and your browser when you updated Amelia and WP? For some users reporting this , this was the issue why they couldn't see Amelia.
If you still have issues without that plugin you mentioned, please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
I spent a lot of time yesterday trying to get things working again and I definitely did have to clear the LiteSpeed cache (I always fully clear local caches as well). Whether it was the LS cache that made it work again again, I'm not sure, though it now does look likely - I have deactivated the jQuery helper and Amelia is still working (can see all menu entries).
I will leave the plugin deactivated and let you know if there are any more issues.
Hello. As others reporting, on Amelia admin menu, only entry that loads a page is 'Settings', all other entries load nothing.Updated to WP 5.5 this morning, but not sure if this problem was present before update. There are changes to jQuery in 5.5, could that be it?
To anyone else having a problem with Amelia after 5.5, looks like it is jQUery related - installing this plugin fixed the issue:
https://wordpress.org/plugins/enable-jquery-migrate-helper/
***Edited - the no booking calendar was my stupidity, but the menu entry issue was definitely fixed by the plugin above. It looks like a lot of plugins may require this fix in order for them to continue to work with WP 5.5
Hello Mat,
Could you please tell me have you deleted cache on your website and your browser when you updated Amelia and WP? For some users reporting this , this was the issue why they couldn't see Amelia.
If you still have issues without that plugin you mentioned, please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
I spent a lot of time yesterday trying to get things working again and I definitely did have to clear the LiteSpeed cache (I always fully clear local caches as well). Whether it was the LS cache that made it work again again, I'm not sure, though it now does look likely - I have deactivated the jQuery helper and Amelia is still working (can see all menu entries).
I will leave the plugin deactivated and let you know if there are any more issues.
Thank you for letting me know , Mat.
Please let us know if you encounter any issues with Amelia regarding this matter.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help.