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  Public Ticket #2501739
How to Achieve Best Customer Experience?
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  •  1
    Amin started the conversation

    Dear all,

    I am offering Negotiation Seminars in a Blended Version, i.e. first part Online Zoom, Second part "In-Person" at training site, third part Online again (at website indicated above, lower part).

    Not sure how I can make Amelia work for me - 

    1) I need to "pack" all three things in one event, otherwise sales doesn´t work (people don´t see what dates are in the package) for booking purposes

    2) I want people to get reminders and Zoom links only for the first and 3rd part, but of course not for the on-site training. Is there any possibility to accommodate this - I didn´t find an option within the plugin.

    I am sure other customers will also find that problem sooner or later, since a mix will be the "new normal". 

    Is there any way to make this work now - do you have a recommendation for me?

    Thank you!

    Amin


  •  2,572
    Aleksandar replied

    Hello Amin

    I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.

    We don't yet have packages in the plugin, but they are under development. However, I'm not sure events will be included in the Packages feature.

    At the moment, what you're looking for to achieve cannot be done with built-in features, nor with any workarounds we have. You would need to have your customers buy 3 different events in order to pull this off.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

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