As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hi. Should I use a plugin like "Easy Theme & Plugin updates" to manually update to the latest release?
After adding my purchase code I could update via the dashboard. Thanks so much. Resolved myself.
Hello Gerlinde,
Glad to see you managed to find a solution to the issue you had. Thank you for letting us know.
Yes, you need to activate Amelia with your purchase code in Amelia -> Settings -> Activation in order to get the auto-update option for it on the Plugins page.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help.