Okay
  Public Ticket #2501107
UX Issues
Closed

Comments

  • Axel started the conversation

    Hi Again! Recently I send a message with a problem trying to change the appointments. This is extremely urgently :( 
    My client is so desperate and I cant fix this.  
    Pls help I need to delete this limit change of appointments

  •  2,572
    Aleksandar replied

    Hello Axel

    If I'm seeing this video correctly, the appointment is not changing from one day to the previous day, but it remains the same:

    4973470069.png

    If I'm not mistaken, this is moving "August 7, 2020, 5:00 PM" to "August 7, 2020, 5:00 PM", and if that really is the case, it should be inspected.

    Please update the plugin to v2.9, delete cache from your website and browser, and try again.

    If it still fails, please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. 

    You can write credentials here just check Private Reply so nobody can see them except us.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

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  •   Axel replied privately
  •   Aleksandar replied privately