If you have activated your purchase code in Amelia -> Settings -> Activation, you should have the auto-update option on the Plugins page for Amelia. If you don't have it, you can follow the bellow instructions to manually update Amelia.
Please update the plugin manually by following these steps:
2) Delete Amelia plugin from WordPress Plugins page
3) Click on Add new on Plugins page
4) Click on Upload plugin on Plugins page
5) Choose previously downloaded ameliabooking zip file
6) When uploading is done, please Activate Amelia plugin
7) Clear server and browser cache.
Please note that if you delete plugin from Plugins page you WILL NOT lose your data, because it is already saved in your database.
Please note that our plugin have a size of around 8 MB so if yo are not able to upload the plugin through WordPress plugins page, then you need to increase following:
upload_max_file size,
post_max_size ,
max_execution_time
You should be able to find these values in your php.ini file or on your hosting panel. If you can't find it yourself please ask your hosting provider to provide it.
Got it! I received an email yesterday. Today WordPress offers the update with a click. Hesitant because I read this update failed for another User.
UPDATE FAILED on my website
Update failed: <!DOCTYPE HTML>500 Internal Server ErrorInternal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request.Please contact the server administrator to inform them of the time this error occurred, and the actions you performed just before this error.More information about this error may be available in the server error log.
Ok! The new version is 2.9. After I refreshed my browser, the error message disappeared. I see it is on version 2.9, now. Weird response but happy to be on the correct version.
1) What are the instructions to update the Amelia plugin?
2) I read the update failed for a User. How do we know when an update is fixed?
Hello Tre,
If you have activated your purchase code in Amelia -> Settings -> Activation, you should have the auto-update option on the Plugins page for Amelia. If you don't have it, you can follow the bellow instructions to manually update Amelia.
Please update the plugin manually by following these steps:
1) Download the zip from our store
2) Use FTP to open /yourwordpressfolder/wp-content/plugins
3) Delete existing ameliabooking folder
4) Upload previously downloaded ameliabooking folder through FTP to plugins folder (unzip it)
5) Go to WP-admin panel, open Plugins section
6) Deactivate Amelia Plugin, and then activate it again
7) Clear server and browser cache
___________________________________________________________
If you are using hosting where you are not allowed to your FTP then follow those instructions:
1) Download the zip from our store
2) Delete Amelia plugin from WordPress Plugins page
3) Click on Add new on Plugins page
4) Click on Upload plugin on Plugins page
5) Choose previously downloaded ameliabooking zip file
6) When uploading is done, please Activate Amelia plugin
7) Clear server and browser cache.
Please note that if you delete plugin from Plugins page you WILL NOT lose your data, because it is already saved in your database.
Please note that our plugin have a size of around 8 MB so if yo are not able to upload the plugin through WordPress plugins page, then you need to increase following:
upload_max_file size,
post_max_size ,
max_execution_time
You should be able to find these values in your php.ini file or on your hosting panel. If you can't find it yourself please ask your hosting provider to provide it.
Got it! I received an email yesterday. Today WordPress offers the update with a click. Hesitant because I read this update failed for another User.
UPDATE FAILED on my website
Update failed: <!DOCTYPE HTML>500 Internal Server ErrorInternal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request.Please contact the server administrator to inform them of the time this error occurred, and the actions you performed just before this error.More information about this error may be available in the server error log.
Now what do I do?
UPDATE FAILED: I Refreshed my screen and the warning message is gone? What is the latest version #?
The newest version of Amelia is 2.9 . Please check out your Server error log and send us the message/error so we can check it out.
Ok! The new version is 2.9. After I refreshed my browser, the error message disappeared. I see it is on version 2.9, now. Weird response but happy to be on the correct version.
Whew!
Glad to see everything is update properly now, thank you for letting me know.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help.