I received the email about a new update. How do I update Amelia on my existing, live site without impacting my current settings and data? Is that possible (looked through your help but couldn't find it)?
If you have already activated your purchase code in Amelia -> Settings -> Activation, and don't have the auto-update option for Amelia on the Plugins page, you can follow the bellow instructions to manually update Amelia, by following them you won't loose any data/settings in the plugin.
Please update the plugin manually by following these steps:
2) Delete Amelia plugin from WordPress Plugins page
3) Click on Add new on Plugins page
4) Click on Upload plugin on Plugins page
5) Choose previously downloaded ameliabooking zip file
6) When uploading is done, please Activate Amelia plugin
7) Clear server and browser cache.
Please note that if you delete plugin from Plugins page you WILL NOT lose your data, because it is already saved in your database.
Please note that our plugin have a size of around 8 MB so if yo are not able to upload the plugin through WordPress plugins page, then you need to increase following:
upload_max_file size,
post_max_size ,
max_execution_time
You should be able to find these values in your php.ini file or on your hosting panel. If you can't find it yourself please ask your hosting provider to provide it.
I received the email about a new update. How do I update Amelia on my existing, live site without impacting my current settings and data? Is that possible (looked through your help but couldn't find it)?
Hello Debbie Fierst,
Thank you for your purchase.
If you have already activated your purchase code in Amelia -> Settings -> Activation, and don't have the auto-update option for Amelia on the Plugins page, you can follow the bellow instructions to manually update Amelia, by following them you won't loose any data/settings in the plugin.
Please update the plugin manually by following these steps:
1) Download the zip from our store
2) Use FTP to open /yourwordpressfolder/wp-content/plugins
3) Delete existing ameliabooking folder
4) Upload previously downloaded ameliabooking folder through FTP to plugins folder (unzip it)
5) Go to WP-admin panel, open Plugins section
6) Deactivate Amelia Plugin, and then activate it again
7) Clear server and browser cache
___________________________________________________________
If you are using hosting where you are not allowed to your FTP then follow those instructions:
1) Download the zip from our store
2) Delete Amelia plugin from WordPress Plugins page
3) Click on Add new on Plugins page
4) Click on Upload plugin on Plugins page
5) Choose previously downloaded ameliabooking zip file
6) When uploading is done, please Activate Amelia plugin
7) Clear server and browser cache.
Please note that if you delete plugin from Plugins page you WILL NOT lose your data, because it is already saved in your database.
Please note that our plugin have a size of around 8 MB so if yo are not able to upload the plugin through WordPress plugins page, then you need to increase following:
upload_max_file size,
post_max_size ,
max_execution_time
You should be able to find these values in your php.ini file or on your hosting panel. If you can't find it yourself please ask your hosting provider to provide it.