We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi! I think there is some kind of problem when it comes to displaying the date in the reservation form when I have my site date set to "j de F de Y".
In this case, instead of displaying "10 de agosto de 2020", it shows "20 DDe agosto DDe 20200" and the popup to reschedule an appointment is a real mess.
Can you fix this? Thank you.
Hello Juanma
Thank you for your purchase.
Unfortunately, the issue you're having with the date format will be present until you use one of WordPress' default formats.
So, you would need to use one of these:
I will forward the issue with the custom format to our development team, and hopefully they'll be able to add it in one of the future versions of the plugin.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello!
In Spain this is our predefined date format, I am not using any custom one, but the one that comes in WordPress already preset. This same problem occurred in all countries that use the format other than English.
Hello again Juanma
The issue here is (as you can see from your own screenshot) this: \d\e
That's a custom word, but "d" and "e" are also date formats, so that's why you see it distorted.
Our development team already created a task for fixing this bug earlier today, so the issue will be fixed in one of our next updates
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables