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  Public Ticket #2499574
%booked_customer% doesn't work
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Comments

  •  2
    Khoa started the conversation

    Hi, the %booked_customer% placeholder doesn't populate any data (I believe it's not working).

    We're currently using the other tags.

    Btw, it would be nice if the %booked_customer% lists attendees like so:

    first last
    email
    phone

    first last
    email
    phone

  • [deleted] replied

    Hello Khoa Nguyen,

    I've just tested the placeholder for both Services and Events and it works properly on our testing website, it shows like this in the email notifications:

    Customer full name: full name

    Customer phone: customer's phone

    Customer email: customer's email

    Could you please tell me to which exact email notification have you placed this placeholder? So I can try to reproduce the behavior? Or please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.



  •   Khoa replied privately
  •   [deleted] replied privately