Hey everyone!
With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:
Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.
We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.
In the meantime, if you need help, feel free to:
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Use the support widget on the bottom right of our websites (Amelia and wpDataTables) — our AI-powered assistant is available 24/7 and can help with many common questions.
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Visit our documentation, articles, or YouTube channels for quick answers and step-by-step guides.
https://www.youtube.com/@AmeliaWordPressBookingPlugin/videos
https://www.youtube.com/@wpDataTables/videos
Thank you for being so understanding, and we hope you enjoy the long weekend!
I installed your free version and then later purchased the full version of Amelia Booking. I followed the directions to install in WP but I get this failure message after the uploading/install:
"Installing the plugin…
Destination folder already exists. /var/www/wp-content/plugins/ameliabooking/
Plugin installation failed."
How do I install the full version without losing the information that I created in the free version?
How do I get a successful install of the full version?
~ Thanks, Padraig
I deactivated/uninstalled Amelia Lite and uploaded/activated the Full Version. Upload was successful.
Hello Padraig,
Thank you for your purchase.
Glad to see you managed to find a solution for the issue you had. Thank you for letting us know.
Yes, the Lite version of Amelia needs to be deactivated/deleted in order for you to install the Full version.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help.
Thank you, I appreciate your input.
I just posted another request for info on installing the newest rev of Amelia that was sent out today. Would be helpful for any new installs to have the process included in the email. ~ Thx
You are welcome.
There are instructions for the installing/updating processes in our documentation, so please check them out.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help.