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  Public Ticket #2498362
Editing color settings error code 500
Closed

Comments

  •  3
    Patrick started the conversation

    Hi,

    I'm getting error 500 when I want to edit the color settings and save it.
    I can reset the colors to default and save it, that will go okay.
    But when I want to change and save it again, I get error 500.

    I have checked the pdo_mysql and it's turned on.

    Is there a fix for this?

    Thanks

  • [deleted] replied

    Hello Patrick, 

    Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.


  •   Patrick replied privately
  •   [deleted] replied privately
  •  3
    Patrick replied

    Okay, weird!

    Everything is working fine again.

    Thank you very much ;-)

  • [deleted] replied

    Glad to see that, thank you for letting me know. 

    You are welcome! 

    If you have any other questions or concerns feel free to open a new ticket and we will gladly help.