We are trying to use a multi-line column where we can stack lines of data on top of each other vs having them appear inline. It works fine in the EXCEL-like Editor, but in the standard view (and production view), everything is jumbled.
Also, if we open the content in the front-end editor, it displays as the multi-line display, but anytime we try to edit the content there, it erases it.
I'm attaching screenshots of the different views:
- Stacked view is how we need the data to display
- Standard in-line is how it's displaying in the standard and live view
- Multiline standard stacked is the standard view front end editor option that then deletes the data when we try to make changes
I can't replicate the issue on my end. If I hit ENTER when editing a multi-line column, it moves to a new row:
If I edit it inline, I'd see HTML <br> tags, and adding new lines of data (again by hitting ENTER) it works fine:
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party.
You can write credentials here just check Private Reply so nobody can see them except us.
If yes - I'll ask you to install the Duplicator plugin. It will generate a couple of files which you can send me (along with the log-in credentials), and then I can create an exact copy of your website, see what the issue is and try to resolve it.
Please note that the files will be too large to attach to the ticket, so you can upload them via wetransfer.com and just send me the link.
We are trying to use a multi-line column where we can stack lines of data on top of each other vs having them appear inline. It works fine in the EXCEL-like Editor, but in the standard view (and production view), everything is jumbled.
Editor input type: Multi-line edit
Column type: String
Also, if we open the content in the front-end editor, it displays as the multi-line display, but anytime we try to edit the content there, it erases it.
I'm attaching screenshots of the different views:
- Stacked view is how we need the data to display
- Standard in-line is how it's displaying in the standard and live view
- Multiline standard stacked is the standard view front end editor option that then deletes the data when we try to make changes
We have the most updated version of this plugin.
Hello Natalie
Thanks for reaching out to us.
I can't replicate the issue on my end. If I hit ENTER when editing a multi-line column, it moves to a new row:
If I edit it inline, I'd see HTML <br> tags, and adding new lines of data (again by hitting ENTER) it works fine:
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party.
You can write credentials here just check Private Reply so nobody can see them except us.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
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Hi again Natalie
Can you clone your website?
If yes - I'll ask you to install the Duplicator plugin. It will generate a couple of files which you can send me (along with the log-in credentials), and then I can create an exact copy of your website, see what the issue is and try to resolve it.
Please note that the files will be too large to attach to the ticket, so you can upload them via wetransfer.com and just send me the link.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
That worked!! Thank you so much!
You're welcome, Natalie
Please note that this will be overwritten with the update, so you will need to do it again.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Noted! Thank you, Aleksandar.
You're welcome, Natalie
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables