Hey everyone!
With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:
Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.
We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.
In the meantime, if you need help, feel free to:
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Use the support widget on the bottom right of our websites (Amelia and wpDataTables) — our AI-powered assistant is available 24/7 and can help with many common questions.
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Visit our documentation, articles, or YouTube channels for quick answers and step-by-step guides.
https://www.youtube.com/@AmeliaWordPressBookingPlugin/videos
https://www.youtube.com/@wpDataTables/videos
Thank you for being so understanding, and we hope you enjoy the long weekend!
Hello Team,
URGENT - I have now added 3 new service categories and corresponding services but they do not show up in the front end.
On loading my booking page on the front end (the booking page shows all other existing service categories and services) I cannot see these 3 new services.
It started with one, then another. So I deleted the first 2 and added a third but I am still unable to see it.
Is there a service issue with Amelia?
Help!
Hello Rory,
Could you please check if you assigned these services to any employees and if they are assigned to these employees to any work time period( under their Work hours tab)? Also, check if the duration of these services (+their buffer times) can fit in the work time periods of these employees.
Hello Marija,
Thanks for the tip! I have now added one of these services to the employees Work Hours tab and it shows up on the front end.
Fabulous thanks.
R
You are welcome, Rory.
Glad to see the issue is gone.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help.