We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I'm using a Google Sheets table as the source to a table on my website. When the Google Sheets table is edited, those edits show in the WordPress Dashboard, but don't update on the site when viewed "in cognito".
The updates to the Google Sheet doc ONLY appear once the WordPress cache is purged.
Hello Damian
Thank you for your purchase.
There is cache on Google's side, and it usually takes 10 - 15 minutes for changes to be seen in the wpDataTable, so this should happen regardless if you're viewing the page in regular or incognito mode.
Can you test this without purging the website's cache? Simply make an edit in the Google Spreadsheet, wait for about 15 - 20 minutes, and open the page in incognito.
Kind Regards,
Aleksandar Vuković
[email protected]
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