We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Whenever I try to add a lengthy amount of text to a table cell it prompts an error with no associated error code. Is there a limit to the amount of text than can be put in one cell and if so is there a way to override this?
Hello Micheal
Thank you for your purchase.
That depends on the column type. If you're using single-line text, the database column is set to VARCHAR with character limit of 255. If you set it to be multi-line text, it is configured as TEXT with the character limit of 2,147,483,647 characters.
If you've already created the table, changing the type in wpDataTables will not change the type in the database, so you would need to find the corresponding table in the database, change the type and remove the limit.
Kind Regards,
Aleksandar Vuković
[email protected]
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