Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay
  Public Ticket #2492922
email notification
Closed

Comments

  • Christoph started the conversation
    August 3, 2020 at 6:32pm

    Hi,

    ich can not send email notifications like Appointment Approved or even a test mail.

    I tried it with my google account and i also klicked to accept less secure apps.

    I tried it with an Yahoo account but it still does not work.

    It does not show any error. When i trie to send a test email it keeps sending and i cant stop it. The homepage brakes down and nothing works until i completely close my chrome browser and start it again.

  • Christoph replied
    August 4, 2020 at 5:27am

    I have to add:

    The PHP mailserver from amelia works well but these mails look like spam.So i would prefer to use my google account.

  •  2,498
    Aleksandar replied
    August 4, 2020 at 2:08pm

    Hello Christoph

    Thank you for your purchase.

    Yeah, we wouldn't recommend PHP mail anyway.

    Issue with email notifications could be caused by several reasons:

    1. Your hosting provider is blocking all 3rd party settings, and only allowing their SMTP (or other) settings. 

    2. Your website has PHP version less than 7 

    3. The credentials are not correct 

    4. There's something else blocking the notifications from being sent.

    Please check these points, and let me know if you were able to resolve the issue. If you're not able to resolve the issue, please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. 

    You can write credentials here, just enable the PRIVATE response so they are not visible to anyone else.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

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