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  Public Ticket #2492163
Booking Forms, Customer login, and Interface
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  • julian started the conversation

    Hi, I have a few issues with the booking form, it doesn't provide the info that I have on the backend such as what the extra is about details. The other search booking form does not show well, you have to click the top left icon to actually open it up, this will be complicated to clients. That is why I left it on the booking wizard. I would like to make the interface on it a little more simplistic for the client to view. I have also added additional field options and they are too clumped together. Also if you press submit, when the fields are not filled, it will show the error message on each one missing info on the field, however you can't read it, because its too clumped up on the other fields. I have another issue. Why does customer have to login to wordpress via link to create a password for profile? Why doesnt it go straight to login form on website instead. I don't want customers to have to login to wordpress at all. It looks too tacky, too complicated. Can they just login via my website directly with no wordpress interaction? Also when a customer is logged in, the profile photo is clumped on the name and information. All I want is For the booking wizard to showcase a little bit more info, and the last page form to be better arranged, and a login that makes it easy for client and website ease with a better profile. Please help me fix these issues. 

  • [deleted] replied

    Hello Julian, 
    Thank you for your purchase. 

    it doesn't provide the info that I have on the backend such as what the extra is about details

    I am not sure if I understand this quite well. Could you please tell me on what extra/details are you referring to here? if you are talking about the Service Description it is shown only in the Catalog view of Amelia ([ameliacatalog] shortcode). 

    There isn't a possibility to change the look/view of the Custom fields added to the booking form with the plugin's built-in features, unfortunately. Could you tell me have you added some custom CSS to the form? As you can check out the look of Amelia on our demo sites and it is different on your website. If you haven't added some CSS, it is maybe conflicting with another plugin on your website or your theme. This is also why the Error messages are not seen well.

    If you don't want your customers to be created as WP users and get the WP login email, you need to disable the option Automatically create Amelia Customer user in Amelia -> Settings -> Roles settings -> Customer, and customers won't be created as WP users so they wont receive email with login credentials from WordPress. 

    Regarding Amelia Customer panel, you need to follow the instructions here and then add the link to the Amelia email notifications, so when customers book appointments in Amelia and get the confirmation emails they will have a link for the panel in these emails as well. In order to add the link to the Amelia emails you need to copy the placeholder for the Customer panel link from the list of placeholders on Amelia -> Notifications page and paste it to the Message field of the email  confirmation notifications.