Trying to set up Amelia on my website and when I get to the "Employees" and "Services" tabs it won't save anything I've entered. I get the success message on the top right of the screen, but nothings shows. I know it's saving some data because whenever I try to create a new employee it won't let me use the same email address and I've received the account created confirmation emails to the various account emails. Moreover, when I create a Category it will increment the "id" number by one each time I save a new entry (I think I'm up to 7 or 8 now!). The troubleshooting steps I've taken: Disabled any caching plugin and flushed cache. Disabled ALL plugins except Amelia. All with no success. I am current on all updated and using the Divi theme. Really like to get this going as soon as possible!
Thank you for your purchase and apologies for replying a bit later, we don't work on weekends.
Glad to see you managed to find a solution to the issue you had. Thank you for letting us know. That isn't set by Amelia, but probably some caching setting or your caching plugin's setting, because of which you need to delete cache after each save in Amelia.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help.
Hi,
Trying to set up Amelia on my website and when I get to the "Employees" and "Services" tabs it won't save anything I've entered. I get the success message on the top right of the screen, but nothings shows. I know it's saving some data because whenever I try to create a new employee it won't let me use the same email address and I've received the account created confirmation emails to the various account emails. Moreover, when I create a Category it will increment the "id" number by one each time I save a new entry (I think I'm up to 7 or 8 now!). The troubleshooting steps I've taken: Disabled any caching plugin and flushed cache. Disabled ALL plugins except Amelia. All with no success. I am current on all updated and using the Divi theme. Really like to get this going as soon as possible!
Many thanks,
Paka
Looks like I figured it out... It was my browser cache that also needed to be cleared after every save.
Hello Paka Monette,
Thank you for your purchase and apologies for replying a bit later, we don't work on weekends.
Glad to see you managed to find a solution to the issue you had. Thank you for letting us know. That isn't set by Amelia, but probably some caching setting or your caching plugin's setting, because of which you need to delete cache after each save in Amelia.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help.