As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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There seems to be an issue with ZOOM INTEGRATION. Once I removed Zoom. I received no 500 Error.
It's a bug on your end. How can we fix this?
Hello Tre,
Apologies for replying a bit later, we don't work on weekends.
When you get the error 500 for Zoom it is something wrong with the account you provided for Zoom in Amelia, so please check your Zoom credentials and account.
What country are you that Friday in the USA is considered the weekend?
We are in Serbia. Friday is not a weekend here neither, but our work hours are from 10:00 until 17:00 CET, Monday - Friday (they can vary up to 1-2 hours).