Hey everyone!

With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:

Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.

We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.

In the meantime, if you need help, feel free to:

https://www.youtube.com/@AmeliaWordPressBookingPlugin/videos

https://www.youtube.com/@wpDataTables/videos

Thank you for being so understanding, and we hope you enjoy the long weekend! 

Okay
  Public Ticket #2490239
ZOOM Integration
Closed

Comments

  • James Lindsay started the conversation
    July 31, 2020 at 7:01am

    Hi Guys

    Purchased your product and generally its working well but 2 main issues

    1 - Being in Australia how is the time zone set as it seems to be on US or Europe time as the employee is "AWAY"

    2 - Zoom integration is working and the customer meetings are being automatically set up if the option is enabled BUT the </> Show Email Placeholders for ZOOM do not work for me. The email simply displays the %placeholder%. Spent a bit of time on this so need your help ASAP

  • [deleted] replied
    July 31, 2020 at 4:38pm

    Hello James Lindsay, 

    Thank you for your purchase. 

    1. Could you please confirm - even though employees work hours are on at the moment, the Status is Away for them?

    2. Could you please tell me have you added a Zoom user to the employee? Have you enabled Zoom for the service/event? Also, please check if you are using the correct placeholder - they are different for Services and Events:

    Services

    1. %zoom_host_url%
    2. %zoom_join_url%

    Events

    1. %zoom_host_url_date%
    2. %zoom_host_url_date_time%
    3. %zoom_join_url_date%
    4. %zoom_join_url_date_time%

    Let me know if this helped.