As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
I am trying to completely remove Amelia. I have deleted the plugin. I have deleted all the database entries with amelia and I have removed the folder in the uploads folder. Still when I reinstall a lot of the info is still there.
Hello Charlie,
All of the tables with _amelia_ in their name should be deleted from the database, but there is also an option for Amelia saved in your wp_option table (it can have some other prefix rather than wp_, depending on your database), where all of the Amelia settings are saved. So you should delete that option from your wp_options table as well when removing everything else for the plugin.
Let me know if this helped.